Orders & Deliveries
All orders received will be processed 7 days after clearance of funds.
If multiples of more than one item is required at time of adding items to
your basket alter the Qty and update basket.
Please allow 28 Days for delivery. Our
current delivery time is 14 days.
E-Mail response
We always answer emails within 48 hours and have noticed of late a number
being returned not delivered please make sure your email system can receive
emails from hotmail.com msn.com & hotmail.co.uk and that your filter does not
direct them straight into your junk file or we will not be able to contact you.
I will always answer any enquires via
email
On receipt of your order we will notify you of any items out of stock
with us and delivery dates to you. Out of stock items with the manufacturer
there is a minimum of 28 days delay and you will be given the option of choosing
another item or having a full re-fund on out of stock items only.
Return Policy
We take great pride in our reputation for quality and excellent
value. If for any reason you are dissatisfied with a purchase, we'll assist you
with a prompt refund or exchange.email within 14 days of invoice date. After they have
given you authorization for a return. All returns for no reason other than a
packing error, defective goods or otherwise, might result in a 25% restocking
fee plus freight costs incurred.
All items must be new, clean and unworn with all tags attached. All items
must be returned in original packaging. No refund will be given if returned item
has been worn/marked or damaged.
By law, there are restrictions on the return of some intimate garments. Any
garment containing a crotch cannot be returned once they have been removed from
their package. They cannot be returned since they may have been tried on and/or
worn. Panty garments and hosiery are not eligible for a refund under any
circumstances except for product defects and then only for an exchange. Due to
the nature of hosiery products, we cannot accept returns of hosiery that has
been tried on, as they stretch to out to conform to your shape. Special orders,
custom orders or special sale items can only be exchanged for other merchandise.
These items are non-refundable unless defective in workmanship.
Items must be received within 10 Business Days once return authorization has
been obtained,no exceptions . La sensuelle will credit your card or issue a
store credit within 30 Business Days. Please note that you are responsible for
all postage and handling costs when effecting a return.
The La-Sensuelle-lingerie guarantees customer satisfaction with our
products. If you are not satisfied with your purchase, please let us know. We
will do everything within reason to make it right for you.
Recorded delivery
All orders dispatched by recorded delivery, confirmation email will be sent
same day of posting with tracking number for you to follow order delivery.
Discounts
All orders over £750 will receive 10% Discount delivery within the UK
Pricing policy
All prices can be subject to change without prior
notice. All orders received prior to increase will be honoured.
International orders postage will be at standard rate
for overseas shipment for weight of consignment. Please
lasensuelle@la-sensuelle-lingerie.co.uk
Please check your orders on delivery for damages, wrongly sent items or
shortages. Note any errors immediately by
E-mail . La-Sensuelle-lingerie reserve
the right to refuse to accept any claim made on these grounds five days after
delivery.
Prices
We try to bring you lingerie at low prices and are very
proud to be able to offer lingerie at very competitive prices. We aim to keep
them as low as possible but price changes are dependent on exchange rates,
manufacturers increases and
the prices shown within these pages are subject to change without prior notice.
Our supplier has increased their prices this year but we are
still able to bring you all the latest fashions at last years prices showing our
commitment to you our customers.
Payments by personal cheque, Postal orders & Building Society cheques
Orders will be dispatched on clearance of
funds into La femme's
account. Delivery within 28 Days from dispatch.
Postal orders and building society cheques will be treated the same as direct
card payments with you order being dispatched within 7 days and delivery within
28 days.
Personal Cheques must have card number Expiry date and
three digit number on back of cheque. Goods dispatched 7 days after funds
cleared.
Promotions.
La-Sensuelle-lingerie runs promotions on their products
from time to time bookmark this site and visit regularly to qualify.
Promotions will be released, first week of every month so
don't miss your opportunity Bookmark this site NOW!
La Sensuelle respects your privacy.
Any personal information you provide to
us including and similar to your name, address, telephone number and e-mail
address will not be released, sold, or rented to any entities or individuals
outside of La-Sensuelle-lingerie
Credit card details
Credit card details supplied to us by customers will not be saved or used for
anything thing else apart from your order with La-Sensuelle-lingerie. A copy of
all debit transaction will be sent to you via email to confirm amount debited
including transaction number from pay Pal.
External Sites.
La-Sensuelle-lingerie is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.
Cookies
A "cookie" is a small data text file that is placed in
your browser and allows La-Sensuelle-lingerie to recognize you each time you
visit this site (customisation etc). Cookies themselves do not contain any
personal information, and La-Sensuelle-lingerie does not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as
news feeds.
Remember The Risks Whenever You Use The Internet
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to
La-Sensuelle-lingerie and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through
La-Sensuelle-lingerie have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.
No bank account, cheque or credit card
Send us postal orders weekly or when it suits you we will save them for you
and when you have enough banked choose your item of lingerie via our
E-mail and will dispatch your items within
the terms and conditions of delivery.
Free STOCKINGS Free STOCKINGS Buy six pairs and receive one pair free!
Help and Advice for Men Buying Lingerie
Size
We suggest you have a look in her lingerie drawer. Only
check the sizes she wears frequently, this way you can be sure she likes them
and the fit is good.
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Colour
Think about the colours she normally wears, women like
to be colour co-ordinated. If in doubt, black or white are safe options.
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Style
Try to think about her style of dressing. If she wears
fitted or tight trousers she is going to appreciate thongs, which will not give
her any lines. If she wears low cut hipster trousers and skirts, consider
hipster thongs that will fit under her clothing.
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Please remember if you
are a little unsure, take a little time and follow our advice, it will be worth
the effort! Buying lingerie is an exceptionally romantic gesture and the
gentleman who goes to the trouble of getting it right is unlikely to go
unrewarded!
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Top Ten Gift Buying Mistakes
Men: - Find out your spouses or girlfriend's sizes first when buying
lingerie or underwear gifts and jewellery -- choker is not a literal term! Be
careful not to over compensate and buy too big. Receiving a marquee instead of a
Chemise on your birthday is not going to make anyone feel special. How would you
feel if someone bought you extra small condoms and said "sorry -- I thought that
was your size?!"
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Men: - If you're intending to buy lingerie or underwear, buy the very
best you can afford and avoid anything tacky. Tacky is subjective, but would
generally include anything you might expect to see in an adult movie or that
takes twenty minutes for your wife or girlfriend to get into. Likewise, you may
want the latest home entertainment system, but are you sure she said she wanted
it for her birthday? Please note: recounting her disinterested 'yes dear' that
time you quizzed her during her favourite soap won't get you out of trouble on
the day!
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Men: - Your wife or girlfriend does not only desire to serve you better. I am
sure that she has other wants for her birthday/ anniversary /Christmas that she
would put ahead of a food processor or set of kitchen knifes! It's OK to buy
something if she's specifically asked for it, but she's probably not expecting
that it is all she's going to receive. For your own sake, supplement with some
little treats that are just for her!
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Men: - She may like Brad Pitt but that doesn't mean she wants the
novelty pen, mug, pillowcases, hairbrush and complete box set of films starting
with St Elmo’s Fire (?) for Christmas. Similarly, she shows an interest in hill
walking because you do, so forget the tent, sleeping bag, camping stove and
galoshes birthday combo!
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Men: - Buying all her birthday presents during a single visit to
Tesco's may seem efficient but it doesn't show much effort; nor does buying the
same gift every Christmas, does it? Simply, alternating between brands of
perfume on your anniversary isn't good enough either. Make an effort to find
presents she'll enjoy and that she has not seen during the weekly food shop!
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Men: - This is pathetic. What does it say about how well you know her?
Are you really that disinterested? Think -- it isn't illegal yet!
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Men: - If there is something specific she wants you will get plenty of hints
well in advance of the impending birthday or anniversary. Failure to pick-up on
any of these will just show what an insensitive b**stard you are. Moreover, if
you do get the hint accept it quietly and make a mental note. DO NOT seek to
verify it, by asking her if she would like that for Christmas/ your anniversary/
her birthday present. If she wanted to spell it out to you, she wouldn't have
used anything as subtle as a hint!
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Men: - Are you really abreast of the latest fashion trends for women? Have
you really come to understand the subtleties of how your partner likes to
present herself to the World? Don't you remember the last time you went clothes
shopping with her? You thought 99% of what she tried on looked 'fine', but she
didn't buy any of it. This episode alone should tell you something: you are not
qualified to buy her clothes! So what makes you think you are on her birthday,
anniversary or at Christmas?
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Men: - It would be a schoolboy error to take such remarks at face
value. Have you learnt nothing about female psychology? Clearly these
protestations are a warning that you should really go to town on your present
buying for this birthday! Don't get caught out.
Men: - Don't spoil a great present with shoddy wrappings. Use plenty of bows
and ribbon and decent Christmas paper. Also, when you give it, don't apologise
first. Don't instigate a guilt trip over its cost or boast about it and don't
say that the man in the shop thought you would like it! Leave her in no doubt
that you chose it and are giving it because you love her.
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